Return & Refund Policy

At PV Hair Care, we want you to love your purchase. If you’re not fully satisfied, we’re here to help.

Return Period

* You may request a return or exchange within 14 days of receiving your order.

Condition of Products

* Items must be unused, unopened, and in their original packaging.

* For hygiene and safety reasons, opened or used products cannot be returned.

Return Shipping

* Customers are responsible for return shipping costs, unless the item was defective, damaged, or incorrect.

Refunds

* Once your return is approved and received, a refund will be issued to your original payment method within 7–10 business days.
* Need help? Our support team is always ready to assist and ensure your experience stays stress-free.

Because at PV Hair Care, it’s not just about hair — it’s about caring for you. 🌿✨